Custom AI Chatbot Development

Improve website efficiency with a robust conversational UI

Be blazing-fast in handling customer requests, whenever they hit you. Our AI chatbots help dramatically reduce response time, automate simple QA sessions, and save valued man-hours.

Build an intelligent chatbot

From the ground up, Blocksynk engineers powerful AI chatbot apps and conversational UIs that utilize machine learning tech to extend customer experience and increase conversion rate.

Wide application & seamless support

Deployable to custom IMSs, VoIPs, and popular messengers

Easy integration & onboarding

Adaptable to your tech infrastructure, enterprise management, and sales workflows

Advanced lead generation

Capable of prioritizing conversations via deep pattern analysis and natural language processing

We create omnichannel conversational platforms

Voicebots

  • Multilingual yet easy to adopt
  • Integrate with your knowledge base or customer services like CRM
  • Compatible with smart speaker tools like Alexa or Google Home
  • Scalable enough for a large customer base

Chatbots

  • ML-enabled conversational UIs
  • Context-sensitive response modeling
  • User feedback monitoring
  • Personalized interaction scenarios

On-premise & cloud-based software

  • Controlled in-house on-prem apps
  • Flexible & secure cloud-hosted solutions
  • Working outside of paid platforms if needed
  • Custom hosting packages

Speed up your customer resolutions

Our team devises AI chatbots that help discern the intent of your page visitors and translate user quantity into sales quality. Leave us a note – we’ll get back to explain how.

Schedule a call

We customize chatbots to increase conversion

To make your AI chatbot a truly go-to instrument for your website users, we tailor it to your business specifics.

Audience segmentation

  • Criteria-driven conversation routes
  • NLP for voice requests
  • Consumer spending estimation
  • Repeat customer rate tracking
  • Enterprise type & domain focus

Location-based settings

  • Automated language selection
  • Time zone detection
  • 24/7 support around the globe
  • Payment system choice

Lead qualification

  • Machine- and deep learning-based request processing
  • Automated invoice management
  • Smart lead routing rules
  • Timely switch to a human agent

Industries widely utilize AI chatbots

Your back-office employees can delegate to chatbots much more than you ever imagined. Streamline handling customer requests, feedback, support, booking, and payment management – whatever steals your valued man-hours most.

Healthcare

  • Scheduling medical appointments
  • Calling ambulance
  • Search of medical data & medications
  • Health insurance advisory

HoReCa

  • Table reservation
  • Food ordering & delivery tracking
  • Cooking & restaurant advisory
  • Campaign advertisement

Finance 

  • Fund management
  • Expense limits tracking
  • Stock trading & quoting
  • Deals & exchange rates monitoring

 logistics

  • Supply chain management
  • Order generation
  • Interaction with resource planning systems
  • Warehousing & fleet management

Retail and ecommerce

  • In-store navigation
  • Delivery arrangements & tracking
  • Product search, recommendation & pricing
  • Up-sell & cross-sell

Full-stack chatbot development

To build AI chatbots that fully meet your objectives, we’ve devised a holistic approach that helps cater to most demanding clients.

 

Audit & strategic planning

  • Business case analysis
  • Website UX testing
  • Brand identity definition
  • Targeting & tech tools selection
  •  

UX design

  • Voice selection
  • Language processing & management
  • Neural network training
  • Conversational flow scripting
  •  

Software development

  • Continuous integration & deployment
  • Code base implementation for faster delivery
  • Intuitive UI on the front & scalable architecture behind
  • Custom feature engineering
  •  

 

Chatbot integration

  • Solution‘s launch within host infrastructure
  • Integration with your CRM & voice assistants
  • Live user testing & onboarding
  • Other third-party integrations upon request
  •  

Support & QA

  • Moderation, maintenance & reporting
  • User engagement & behavior analysis
  • User feedback-driven enhancements
  • Feature updates
  •  

 

Chatbot projects in focus

We love the trend of conversational UX evolution, and glad to be its contributors. Take a look at what we have to show you from recent AI chatbot development projects.
ML-powered recruitment system

For a client who deals with talent acquisition, we’ve built a platform that automates sending job offers and qualifies interest levels to cut the recruitment cycle short.

  • Chatbot-enabled conversations for quick & massive outreach
  • Pre-screening of candidate profiles via NLP & text analytics
  • 10x reduced time to a qualified target pool
  • Automated reachout, confirmation & interview scheduling
Telecom customer services chatbot

Our team aided a Telecom company to develop an AI-enabled chatbot platform that can handle a multitude of customer service use-cases.

  • Subscription package query & modification
  • Roaming activation
  • Bill payments & balance transfer
  • New offers promotion
  • Rasa platform-based self-training to build new scenarios
Sales emails responding automation system

For an enterprise-grade business, our team helped create a chatbot that acts as an inbound sales agent.

  • Parsing & labelling query emails
  • Smart querying of inventory database
  • Answering quote requests
Marine vessels support chatbot

We assisted a marine logistics enterprise with engineering a chatbot for their management systems.

  • Querying of vessel on-board data like ETA, GPS location, staff composition & performance parameters